Frequently Q&A on 2K Security Camera Wireless Outdoor
Q1: What GHz does the PTZ Camera outdoor for home security run on?
A1: The ptz camera outdoor for home security needs to connect with 2.4Ghz WiFi all the time to work well, and it does not support with 5Ghz WiFi.
Q2: Why can't I connect this Solar Security Camera Outdoor to my WiFi?
A2: Before connecting, please make sure that you are using a 2.4Ghz router. If you have a dual-band model router, you need to temporarily turn off the 5Ghz network(you could search for tutorial videos on the youtube channel), and also please check if your WiFi password is correct. Select "Battery Camera" in the App when connecting.
Q3: Will I miss some visitors if I'm not at my house?
A3: When anyone triggers built-in motion sensors, the solar security camera outdoor will rapidly wake up to send you instant app push notifications, wherever you are.
Q4: Can this Wireless Battery Camera record 24/7 continuous to the SD card and still alert your phone when there is motion?
A4: It does not support 24/7 all-day recording, and only record when detects the movements of the human body, and it always alerts your phone when there is motion.
Q5: How long will the battery in the Security Camera Wireless Outdoor last?
A5: Built-in rechargeable battery allows the wireless outdoor camera to last 2-3 months if activated 20 times a day. Installed the solar panel, the ptz solar camera will be online for 365 days.
