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Shipment Policy

After receiving the notification from the service provider, and receiving the notification from Norway Post recently, China Post products are strongly advised to fill in the sender's tax ID (7 digits starting with 2 digital) when placing an order in the system. The customs will process the mail according to its requirements. For customs clearance, if the information is not filled in or does not meet the requirements, the customs will notify the recipient to pay the tax as required before releasing it, which may result in a high and uncertain handling fee, and will also affect the overall timeliness, such as the recipient. If you do not pay or fail to cooperate with customs clearance in time, the mail...

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HOW LONG WILL I RECEIVE THE PRODUCT?

The order processing time is less than two weekdays. The total delivery time will be 2-7 days from the Amazon warehouse. Some products stored in Amazon USA, JP, CA, UK, DE will be in 2-7 days, but some not stored in these warehouses will be shipped from China's warehouse. 6-13 days to the main European countries and east/southeast of Asia, 8-15 days to the USA, 10-15 days to Australia/Canada, 15-30 to the rest of the world. It's sincerely recommended to consult us for a current delivery time and inventory before making a purchase decision.

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Pre-sale inquiry: What is your return policy or warranty? How long will I receive the product?

WHAT IS YOUR RETURN POLICY OR WARRANTY? If you buy from Amazon USA/CA/JP/UK/DE shop, you can directly apply after-sale service on amazon seller service: 1-month free return and exchange, 1-year lifetime warranty. If you are in the USA, you can apply the Walmart service: 1-month free return and exchange, 1-year lifetime warranty.If you buy from www.xtucam.com, we will prefer to ship from the Amazon warehouse. If the camera has no inventory in your local amazon warehouse, we will directly ship from China's warehouse and test it well before shipping. But there is something trouble that we only have overseas warehouses in the USA and Japan, which means only buyers in USA , Japan, China can enjoy free return and exchange...

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